Frequently Asked Questions
Everything you need to know about shopping at the Official Surrey County Cricket Club Store.
How long will it take for my Surrey CCC kit to arrive?
Standard UK delivery typically takes 3-5 working days. Express shipping options are available at checkout for those who need their match-day gear sooner.
Can I return a personalized cricket shirt?
Unfortunately, we cannot accept returns or exchanges on any items that have been personalized with names or numbers unless the garment is found to be faulty.
Do you ship Surrey County Cricket Club merchandise internationally?
Yes, we offer worldwide shipping so fans can support the club from anywhere. International delivery times vary by location and are calculated at checkout.
How should I care for my official team replica wear?
To preserve the quality of the technical fabrics and crests, we recommend washing your kit at 30 degrees Celsius, inside out, and avoiding the use of fabric softeners or tumble dryers.
What happens if an item I ordered is out of stock?
If an item becomes unavailable after your order is placed, our customer service team will contact you immediately to offer a full refund or a suitable alternative.
Are your products authentic official club merchandise?
Yes, every item sold on our store is 100% authentic, officially licensed Surrey County Cricket Club merchandise, ensuring the highest quality for our supporters.